Log inSign up
Lost Mode

Scan Alerts & Location History

What happens when someone taps your pet's tag, and how location tracking works.

Every time someone taps your pet's NFC tag or scans the QR code, FoundYa records the event and notifies you.

Scan notifications

When your pet's tag is tapped, you receive:

  • Push notification - sent instantly to your phone via the FoundYa app
  • Approximate GPS location - based on the scanner's device location (if they grant browser location permission)
  • Timestamp - when the scan happened

If your pet is in lost mode, scan alerts are given higher priority and include a direct link to message the finder.

Location history

You can view a timeline of all scan events on your pet's detail page under the Scans section. Each entry shows:

  • Date and time of the scan
  • Approximate location (shown on a map when available)
  • Whether the scanner sent a message

This history is useful for tracking patterns - for example, if your outdoor cat's tag gets scanned at a neighbour's house regularly, you know where they've been visiting.

Info

Location accuracy depends on the scanner's device and whether they allow location access in their browser. Indoor scans or scans without location permission will show as "location unavailable."

Privacy

  • Scan locations are visible only to your household - never publicly
  • Finders are not tracked beyond the single scan event
  • You can view and manage scan history from your pet's profile

Next steps

Still need help?

Our team is happy to help with any questions.

Email Support