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Getting Started

Set Up Your Pet's Profile Properly

Get the most out of FoundYa by filling in your pet's profile with the right details.

A complete pet profile helps finders identify your pet quickly and gives your household a central place for important information.

Essential fields

When you add or edit a pet, make sure to include:

  • Clear, recent photo - a well-lit, front-facing photo is the single most important piece of information for a finder. Avoid group shots or heavy filters.
  • Name - what your pet responds to.
  • Species and breed - helps finders and vets identify your pet if the photo isn't enough.
  • Date of birth - used to display your pet's age on the profile.

Optional but valuable

  • Microchip number - stored securely and visible only to your household. Useful if a vet needs to cross-reference.
  • Diet and allergies - helpful for anyone caring for your pet temporarily.
  • Behaviour notes - let finders know if your pet is nervous, friendly, or has specific handling needs.
  • Distinguishing features - scars, markings, or accessories that make your pet recognisable.
Tip

Update your pet's photo at least once a year. Puppies and kittens change fast, and an outdated photo makes identification harder.

Who can see what

  • Finders see the photo, name, breed, and age on the public profile.
  • Your household sees everything, including medical records and vet contacts.
  • Personal details like your address and phone number are never shown publicly.

Next steps

Still need help?

Our team is happy to help with any questions.

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